Workspace ONE Access account error

WorkspaceONEWorkspace ONE access (the product formerly known as VMware Identity Manager) is a part of VMware End User Computing products.

Workspace ONE combines the user’s identity with factors such as device and network information to make intelligence-driven, conditional access decisions for applications delivered by Workspace ONE.

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During the installation you are presented with the following (screenshot is in Dutch) page. On this page you are asked to provide the passwords for the following accounts:
Admin
Root
sshuser

After you click on Next/Doorgaan, you are presented with the following error.

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The above error is in Dutch, it says: “Appliance password for root user expired, please change the password for the root user from the virtual machine console.

To resolve this issue I reboot the Workspace ONE VM.

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When the Photon screen appears press the “e” to enter the grub menu.

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Alter the line that ends with $systemd_cmdline, add the following rw init=/bin/bash

Press F10 to reboot the appliance.

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Type passwdm, enter the password for root in twice.

unount /

reboot –f

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When the machine is back online, you can access the appliance via the web interface and login with the password for the admin account.

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After you have configured the database you reach the following page. Setup is complete . You can now start configuring the Workspace ONE Access system.

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